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Conway Heat Pump Service

Looking For A More Efficient Heating & Cooling Solution?

  • Same-Day Repairs iconSame-Day Repairs
  • Lower Bills iconLower Bills
  • Salt-Ready Maintenance iconSalt-Ready Maintenance
  • Certified Local Techs iconCertified Local Techs
Installation & Replacements Installation & Replacements Repairs Repairs Maintenance & Tune Ups Maintenance & Tune Ups

1216+   Reviews

  • icon-conny
    Connie Stowe
    a week ago

    Our furnace quit during the night. They were able to make the service call in the afternoon, diagnosed the problem quickly and did a full service check. All is well and working and we were really pleased with the professionalism and the pricing. Thank you to Michael and team.

  • icon-teresa
    Teresa Perry
    2 months ago

    Rob was very nice, professional, and thorough. He was able to quickly diagnose the problem and make the necessary repairs. We have worked with First Choice for years and have always been happy with their service. Brian and his entire team are top notch! I would definitely recommend

  • icon-william
    William Birkhead
    a month ago

    Friendly, knowledgeable and efficient, Justin did a great job. As a First Choice customer for many years, I have nothing but great service and support to report. Give them a try, if you haven’t already, you won’t be disappointed!

  • icon-a
    Angela Cheatham
    a month ago

    I called to book a diagnostic check for next week. Then the manger calls and gets me in today within the next 45 minutes. The tech John was very thorough and explained everything to me. They are very professional and courteous and would recommend them to anyone!!

  • icon-patrick
    Patrick Walsh
    9 months ago

    Trevor came out with the two technicians and went over the paper work and what was going to be done. The technicians were wonderful! They were very neat, respectful and explained everything as they went along. We discussed the filtration system that was to be installed

  • icon-yanny
    Yianni Demo
    4 days ago

    My experience with First Choice was wonderful. I was running behind and my tech, Josh, was very patient and waited without charging me extra for “wasting” 15 minutes of his time. He worked quickly and professionally, diagnosing my issue and ultimately fixing it in minutes.

Tired of high bills or uneven temperatures? Maybe it’s time for a heat pump

Today’s heat pumps are more efficient, more reliable, and better for Conway’s climate than many older units. If you already have one that’s acting up, or you’ve never used one but want better performance, we can help.

We handle heat pump repairs, replacements, and first-time installations with clear guidance and no pressure.

Here’s what you get from First Choice:

  • Fast, expert repairs
  • Smart replacements, ideally sized for your home
  • Full-service installations, including all permits
  • Real protection for coastal wear & tear
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First Choice Heating & Air technician standing in front of company presentation screen
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Get us on speed dial for a low monthly fee

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Great service starts with real conversations

“Good things happen when we sit around the kitchen table.”
– Kevin Goude, First Choice Founder

We always listen first. Then, we explain everything so homeowners like you can feel confident in the choices you make.

No pressure. No rush. Just helpful and honest guidance from an expert that cares.

  • close icon No Pressure
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Need Financing?
Available for all jobs over $1,000
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Get your heat pump fixed right, the first time

Low airflow, weird noises, or rooms that just won’t stay comfortable? Those are your warning signs. We show up ready to find the root cause, explain it clearly, and get it done.

  • Most repairs handled in one visit
  • $95 diagnostic fee waived if you hire us
  • Financing available for big repairs
  • No pushy upselling

Energy bills seem high? Maybe it’s time for a replacement

Sometimes the best fix is a fresh start. If your unit is draining your wallet and still not keeping up, we’ll help you choose a system that works better for Conway’s climate and humidity.

  • Efficient, cost-effective systems
  • Honest recommendations
  • All Conway and South Carolina permits included

Is your heat pump’s maintenance program built to stave off Conway’s coastal elements?

That coastal air blowing through Conway can do a number on your heat pump. That’s why our maintenance service includes a protective wax coating on the outdoor unit. You’ll also get a full system check to ensure your system is running properly and efficiently for the season ahead. If you’re in need of any urgent repairs, we’ll let you know that, too.

FAQ: Conway Heat Pump Services

How fast can you get here for a repair?

We aim for same-day heat pump service in Conway whenever possible. If you have elderly residents or young kids at home, we bump you to the top of the list.

Do you handle permits for replacements and installs?

Yes. We manage all city of Conway and South Carolina permit requirements so your new system is up to code without the hassle.

How long does a heat pump usually last?

Most heat pumps last 10 to 15 years with proper upkeep. Skipping maintenance, especially in our coastal climate, shortens that lifespan fast.

How often should I plan for a replacement?

If your system is pushing 12 to 15 years and your bills keep climbing, it’s time to talk about a replacement before you sink more money into repairs.

What special maintenance services do you provide to protect from Conway’s salty air?

Our routine visits include coil cleaning, airflow checks, and a protective wax coating on the outdoor unit to fight salt damage, something many other companies’ plans skip.